Return Policy

Last updated: 12/12/23

  1. Introduction

Thank you for shopping at Greek Garden Shop. We appreciate your business and want to ensure your satisfaction with our products. This Return Policy outlines the terms and conditions for returning items purchased from our online store.

  1. Returns and Exchanges

We accept returns and exchanges within [number] days from the date of purchase. To be eligible for a return or exchange, the item must be unused, in the same condition as received, and in its original packaging.

  1. How to Initiate a Return or Exchange

To initiate a return or exchange, please follow these steps:

  • Contact our customer service team at [contact email or phone number] to request a Return Authorization (RA) number.
  • Pack the item securely, including the RA number on the outside of the package.
  • Ship the item to the address provided by our customer service team.
  1. Refunds

Upon receiving and inspecting the returned item, we will notify you of the approval or rejection of your refund. If approved, the refund will be processed to the original method of payment. Please note that shipping costs are non-refundable.

  1. Exchanges

If you wish to exchange an item for a different size, color, or product, please contact our customer service team to facilitate the exchange. You may be responsible for any price difference and shipping costs.

  1. Damaged or Defective Items

If you receive a damaged or defective item, please contact us immediately. We will arrange for a replacement or refund and provide instructions on returning the damaged or defective item.

  1. Non-Returnable Items

Certain items are non-returnable, including:

  • Gift cards
  • Perishable goods
  • Custom or personalized items
  1. Late or Missing Refunds

If you haven’t received a refund within a reasonable timeframe, please check your bank account or contact your credit card company. If the issue persists, contact our customer service team for assistance.

  1. Changes to This Return Policy

We reserve the right to update or modify this Return Policy at any time. Any changes will be effective immediately and will be posted on our website.

  1. Contact Us

If you have any questions or concerns about our Return Policy, please contact us at .

By making a purchase from Greek Garden Shop, you acknowledge and agree to the terms of this Return Policy.